We came across something clever from  Project NPS (The world’s first tool for measuring, benchmarking and improving project management performance), they write: A PMO should be the project management equivalent of Rick Astley within an organisation and if you’re looking for a charter, you could look no further than the chorus of Rick’s most famous song.

Never Gonna Give You Up

• The PMO should find new tools that give project managers insights into how they can improve what they do and provide access to training that’s tailored to the opportunities project managers have for improvement
• They should champion the good news stories and look for opportunities ‘reward’ success

Never Gonna Let You Down

• Every single resource that they provide should be simple to use and add value to the project management work being undertaken
• They should look for ways to develop their own knowledge and skills, so that they’re able to provide the best support possible

Never Gonna Run Around and Desert You

• They should never undermine the project manager behind their back and provide an empathetic ear for those who may be struggling
• All project managers should be treated the same regardless of their level of experience or years with the organisation

Never Gonna Make You Cry

• The services they provide should be done so with a smile and an open mind
• They should role model the behaviours they expect of others

Never Gonna Say Goodbye

• They should always be prepared to drop what they’re doing and get their hands dirty in projects
• They should ensure that senior managers have the skills and knowledge to enhance the value of project management and support those in delivery roles

Never Gonna Tell A Lie and Hurt You

• The reports they provide to senior management should be the truth, the whole truth and nothing but the truth
• They should ensure that project managers have access to regular feedback on their performance so that they can develop as leaders within the organisation

When done well, the PMO is a vital support function to support the business of project management and should never give you up or let you down. When they do this, you’ll want to move heaven and earth to be Together Forever. [end]   Visit ProjectNPS by clicking here.

PMO Advisory LLC, a leader in the fields of project, program and portfolio management, is launching a new comprehensive curriculum in Project Management Office (PMO) in the Fall of 2016.  The first of the courses entitled “Successful Project Management Office”  is designed for PMO professionals and project practitioners and is scheduled to be held on October 31st to November 4th, 2016 in New York City, Click here for details!

PMO Advisory is offering a FREE Webinar on the “Essentials of Project Management Office (PMO)” on Friday August 1, 2016 from 1:00-2:00pm EDT with additional dates in September 2016 and beyond. This webinar will present an overview of this training course as well as other related courses in the curriculum. To join click here!  All participants will earn 1 PDU and receive special discounts for our upcoming classes.