“Projects usually comprise a series of tasks. A project manager is the person who knows what all those tasks are, but other people will be the ones completing the tasks. So a project manager needs to assign work to the right people and then monitor progress.
Think about what email is good at providing: asynchronous communication with a paper trail, and document delivery. Now think about what’s needed for assigning and tracking tasks: knowing who’s available and how much work they already have on their plate, moment to moment; visibility into the progress of the work; a calendar of deadlines; the ability to prioritize and reprioritize tasks based on the needs of the project; and so forth.
Email is not the right tool for assigning tasks/work. Email cannot be used to monitor project progress. Infact email increases stress, creates unnecessary work, and makes people feel overwhelmed. No one does exceptional work under these conditions. Productivity experts have pushed knowledge workers to get off of email, or at least to ditch internal company email. An excellent way shift away from email is to all but ban it from project work and move that communication to a project management service instead.” – Teamwave, excerpted from the article, “Working on projects? Collaborating with people? STOP Using Email“, click here to read the article in its entirety and or to visit Teamwave. [end].
Well said! PMO Advisory offers courses throughout the year designed for project professionals interested in Portfolio (PfMP), Program (PgMP), Project (PMP & CAPM) Risk (PMI-RMP) Management, and Agile (PMI-ACP) certifications.
