“The second key trend among firms we work with is to improve processes with Lean Six Sigma. These firms’ new and improved processes have a lot more project management best practices built into the process than ever before. So, whether we’re talking tax, audit, or client accounting services, the best processes of firms today have strong foundations of project and engagement management best practices”.
“This is why the right blend of process improvement and project management training is becoming essential to firms today. Status quo is rapidly falling behind”.
“In summary, the next time you find yourself frustrated about the outcome of a client engagement, think engagement and project management skillset development. Your midlevel practitioners want to do an outstanding job and grow their careers”. –Dustin Hostetler for Boomer Consulting , excerpted from his article, ” Elevate your Client Service Through Project Management” [end]
