The author covered five excellent lessons for project managers in healthcare. But based on my experience working with some of the largest healthcare policy and research institute in the world, i would say the most important lesson is customer focus. The entire industry of healthcare centers on people – improving their lives. As project managers, this humanistic view cannot be lost. Most of the professionals are in the field of healthcare because they care about people, and project managers must do the same. Otherwise, the serious job of managing time, resources, change, and tasks can overshadow why people are in this industry in the first place.
Te Wu’s comment on the below article:
Andreas Tremel, Co-Founder and CEO, InLoox for Health IT Outcomes writes: Constant technological and medical advancements are catapulting healthcare into rapid and continuous change. When factored with the high number of stakeholders who have different expectations towards the industry (doctors, nurses, patients, insurers, investors, etc.), the task of keeping a large hospital network — including internal and external constituents — managed effectively can seem daunting. A healthcare leader needs to take into account the different interests of all represented parties and balance them while maintaining a high standard and providing the best possible care. Thus, planning is key for the healthcare industry to function and project management methods can provide assistance.
Project management offers a variety of methods and tools that hospital leaders can implement to increase the quality of the care and optimize processes in a hospital. However, staying focused on how best to execute project management methodologies is often hard, especially when being under time, budget, and legal constraints. So, let’s take a look at five project management lessons worth incorporating into healthcare.
- Think Like A Project Manager
A project manager’s main role is to create project plans and implement projects successfully. To do so, a project manager needs exceptional communication skills and the ability to manage teams. Healthcare teams are often extremely diverse, from personal to professional backgrounds. That makes managing and coordinating teams a challenge, which is why communication and other soft skills such as emotional intelligence are key. However, hard skills such as calculating budgets and anticipating risks are just as important. Choosing the right project management method, such as the Waterfall method, Agile, or Lean Management, can help hospital leaders increase the efficiency and effectiveness of processes throughout the hospital.
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